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Aug
29
Tue
8:30 am Workshop: Jhb: Contracts, Propos... @ ROCCI (Roodepoort Chamber of Commerce & Industry)
Workshop: Jhb: Contracts, Propos... @ ROCCI (Roodepoort Chamber of Commerce & Industry)
Aug 29 @ 8:30 am – 3:30 pm
Viljoen Consulting together with ROCCI (Roodepoort Chamber of Commerce & Industry) and Business Engage bring you the following workshop in Johannesburg. “Contracts, Proposals & Tender Documents – The How To” Understanding the ‘small print’ can
Sep
27
Wed
10:35 am Workshop: JHB: Financial Literac... @ Venue: ROCCI (Roodepoort Chamber of Commerce & Industry
Workshop: JHB: Financial Literac... @ Venue: ROCCI (Roodepoort Chamber of Commerce & Industry
Sep 27 @ 10:35 am – 11:35 am
Viljoen Consulting together with ROCCI (Roodepoort Chamber of Commerce & Industry) and Business Engage bring you the following Workshop. Financial Literacy for Non-Financial Entrepreneurs – 27th September 2017 Getting the numbers right can mean the


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Testimonials

Dave Britzius

Hello Nikki

I wonder if you remember me – a colleague from Business Masters.

I just wanted to drop you a line to tell you that I find value in your blog. I (like no doubt everyone else) get inundated with stuff to read, and it becomes a matter that one is forced to pick and choose what newsletters, blogs and sites one interacts with (or merely just reads). I just wanted to reach out with a friendly greeting to tell you that I actually have begun to read your blog regularly. Well done, and thank you for the effort you put into it. I don’t always agree with what you write, and seldom have the time to formulate a cogent counterargument, but it never fails to be thought provoking and thereby stimulates growth.

 

Thanks and Greetings

 

Dave Britzius
2016-11-13T03:44:25+00:00
Hello Nikki I wonder if you remember me – a colleague from Business Masters. I just wanted to drop you a line to tell you that I find value in your blog. I (like no doubt everyone else) get inundated with stuff to read, and it becomes a matter that one is forced to pick and choose what newsletters, blogs and sites one interacts with (or merely just reads). I just wanted to reach out with a friendly greeting to tell you that I actually have begun to read your blog regularly. Well done, and thank you for the effort you put into it. I don’t always agree with what you write, and seldom have the time to formulate a cogent counterargument, but it never fails to be thought provoking and thereby stimulates growth.   Thanks and Greetings   Dave Britzius

Leora Rajak

6 February 2014

I have had the opportunity to work with Nikki Viljoen for a number of years, in my capacity as both Head of Enterprise Development at Standard Bank and CEO of Enterpriseroom.

In both situations, we called on Nikki to support the emerging enterprises we had brought onto our Enterprise Development  programmes. Nikki always worked very well with the enterprises and their owners, and is fastidious about making sure they understand, and properly tackle, the compliance, systems and administrative challenges businesses face.

We have also used Nikki’s training sessions and workshops as they provide useful, concise and practical tools to deal with issues facing start ups and SMMEs.

Importantly, Nikki is reliable and cares a great deal about her work and her clients.

Yours faithfully
Leora Rajak
2014-04-11T08:24:25+00:00
6 February 2014 I have had the opportunity to work with Nikki Viljoen for a number of years, in my capacity as both Head of Enterprise Development at Standard Bank and CEO of Enterpriseroom. In both situations, we called on Nikki to support the emerging enterprises we had brought onto our Enterprise Development  programmes. Nikki always worked very well with the enterprises and their owners, and is fastidious about making sure they understand, and properly tackle, the compliance, systems and administrative challenges businesses face. We have also used Nikki’s training sessions and workshops as they provide useful, concise and practical tools to deal with issues facing start ups and SMMEs. Importantly, Nikki is reliable and cares a great deal about her work and her clients. Yours faithfully Leora Rajak

Dr Marlet Tromp

14 February 2014

Nikki and I met towards the end of 2008 during a formal network meeting.  We both attended these meetings for our respective businesses and got to know each other during these meetings and individual meetings between ourselves.

Nikki is well known among her peers and the businesses that participate in these network events.  Nikki and her business are respected by the business owners attending these meetings and her professional opinion were often asked and listened to.   Nikki is renowned for her professional service to her clients and most important her very honest manner she communicate to her clients what they need to know and do to make their business compliant.

My interactions with Nikki was not just business but I also got to know her as a friend and met with her socially as well.  Her character trait that truly impressed me is her compassion for people that truly need support in terms of emotional support and frank objective advice.

I consider Nikki a friend, a colleague and someone that will always be honest with anyone but not lose her compassion.  I will and have referred clients to Nikki with confidence and will carry on doing so.

Dr Marlet Tromp
2014-04-10T05:45:41+00:00
14 February 2014 Nikki and I met towards the end of 2008 during a formal network meeting.  We both attended these meetings for our respective businesses and got to know each other during these meetings and individual meetings between ourselves. Nikki is well known among her peers and the businesses that participate in these network events.  Nikki and her business are respected by the business owners attending these meetings and her professional opinion were often asked and listened to.   Nikki is renowned for her professional service to her clients and most important her very honest manner she communicate to her clients what they need to know and do to make their business compliant. My interactions with Nikki was not just business but I also got to know her as a friend and met with her socially as well.  Her character trait that truly impressed me is her compassion for people that truly need support in terms of emotional support and frank objective advice. I consider Nikki a friend, a colleague and someone that will always be honest with anyone but not lose her compassion.  I will and have referred clients to Nikki with confidence and will carry on doing so. Dr Marlet Tromp

Edith Venter

This letter serves to confirm that I have attended workshops that have been run by Nikki Viljoen of Viljoen Consulting and have always found them most informative and helpful when it came to managing my business.

Beyond that, I made wonderful contacts through other attendees and the networking opportunities have been endless.

Nikki Viljoen is reliable and gives one hundred percent in everything she does.   She is an asset for any client who uses her.

If there is any further information that you require, please do not hesitate to contact me.

Kind regards
EDITH VENTER
14th  February 2014
2014-04-09T10:33:33+00:00
This letter serves to confirm that I have attended workshops that have been run by Nikki Viljoen of Viljoen Consulting and have always found them most informative and helpful when it came to managing my business. Beyond that, I made wonderful contacts through other attendees and the networking opportunities have been endless. Nikki Viljoen is reliable and gives one hundred percent in everything she does.   She is an asset for any client who uses her. If there is any further information that you require, please do not hesitate to contact me. Kind regards EDITH VENTER 14th  February 2014

TEP – Hannelie du Toit

06 February 2014

TOURISM ENERPRISE PARTNERSHIP WORKING RELATIONSHIP WITH VILJOEN CONSULTING

The Tourism Enterprise Partnership (TEP) is a 13 year old Non-Profit Company (NPC) that utilises funding from Corporate South Africa and Government to facilitate the growth, development and sustainability of small tourism businesses in South Africa with the aim of Job Creation, Transformation and Sustainability.

Through knowledge gained over a number of years, TEP devised a strategy to improve the way in which we analyse our small tourism business clients. The aim was to thoroughly understand the individual businesses – its strengths, opportunities and weaknesses in order to create an impactful tailor-made development plan.

TEP identified Nikki Viljoen as a business analyst specialist and contracted Viljoen Consulting to assist us with the creation of a Development Needs Analysis (DNA) in 2011. Nikki’s development and alignment of relative questions and delivery, within sometimes unrealistic deadlines, was superb. Nikki not only has incredible knowledge regarding business operations, legalities, finances, etc. but also has excellent intuitive insight into the entrepreneur themselves.

Nikki is obviously passionate about people and business development and her strongest attribute is a no-nonsense attitude. She went above and beyond the contract in ensuring that we have the necessary understanding of how and why to conduct a successful needs analysis. Her guidance and advice has made a definite difference in TEP and her networking skills, and sharing those networks with TEP, is just another example of her dedication and passion.

TEP highly recommends working with Nikki and Viljoen Consulting and would make use of her services, without a doubt, if and when possible in the future.

Please feel free to contact me should you require more information.

Kind regards

Hannelie du Toit
Manager Market Access and Research
2014-04-06T07:45:55+00:00
06 February 2014 TOURISM ENERPRISE PARTNERSHIP WORKING RELATIONSHIP WITH VILJOEN CONSULTING The Tourism Enterprise Partnership (TEP) is a 13 year old Non-Profit Company (NPC) that utilises funding from Corporate South Africa and Government to facilitate the growth, development and sustainability of small tourism businesses in South Africa with the aim of Job Creation, Transformation and Sustainability. Through knowledge gained over a number of years, TEP devised a strategy to improve the way in which we analyse our small tourism business clients. The aim was to thoroughly understand the individual businesses – its strengths, opportunities and weaknesses in order to create an impactful tailor-made development plan. TEP identified Nikki Viljoen as a business analyst specialist and contracted Viljoen Consulting to assist us with the creation of a Development Needs Analysis (DNA) in 2011. Nikki’s development and alignment of relative questions and delivery, within sometimes unrealistic deadlines, was superb. Nikki not only has incredible knowledge regarding business operations, legalities, finances, etc. but also has excellent intuitive insight into the entrepreneur themselves. Nikki is obviously passionate about people and business development and her strongest attribute is a no-nonsense attitude. She went above and beyond the contract in ensuring that we have the necessary understanding of how and why to conduct a successful needs analysis. Her guidance and advice has made a definite difference in TEP and her networking skills, and sharing those networks with TEP, is just another example of her dedication and passion. TEP highly recommends working with Nikki and Viljoen Consulting and would make use of her services, without a doubt, if and when possible in the future. Please feel free to contact me should you require more information. Kind regards Hannelie du Toit Manager Market Access and Research


Archives


Motivation – Self Esteem – What is My Reality

Posted by: Nikki | Posted on: May 29th, 2017 | 0 Comments

 

What is self esteem? When in doubt, look it up – so here is what ‘google’ and some of the other search engines say:

Self esteem is : “how much a person likes, accepts and respects themselves overall as a person.”

Or

Self esteem is : “what our unconscious believes to be true about how worthy, lovable, valuable and capable we are.”

Or

Self esteem is : “generally considered the evaluative component of the self concept, a broader representation of the self that includes cognitive and behavioral aspects as well as evaluation or affective ones.”

So what does all of that mean?

Read More

HR 101 – What to do When . . . There’s A Discrepancy in the Job Description – Part 4

Posted by: Nikki | Posted on: April 28th, 2017 | 0 Comments

 

Please note that this pertains to South African Labour Relations and Best Practices.

Here we have Mike the owner of the Business with a problem on his hands as George the ‘Horse and Carriage’ driver has refused to do any convoy work, on the grounds that it was not in his job description.

The matter has gone to the Arbitrator at the CMMA and we are about to find out how the story ends.

The bottom line is that Mike had instituted a clear procedure on what was to happen in the event that there was a dispute. George and the Union had failed to adhere to this procedure. There was also a clear history, where previous drivers had done ‘convoy’ work and the Arbitrator could not find any evidence to show that the instruction was unreasonable in any way.

The Arbitrator also found that Mike was entitled to instruct the ‘Horse & Carriage’ drivers to work in the new vehicles (or convoys as they are known), when they were unable to perform their normal duties or when there was insufficient work for their ‘Horse & Carriage’ duties, and that the ‘Horse & Carriage’ drivers were not entitled to refuse to carry out such an instruction on the grounds that it was not in their job descriptions.

Although in this particular instance, Mike won his case, it would be advisable to ensure that you have proper job descriptions in place. Since it was the ‘clause’ that won the day, it would also be a good idea to include the clause “should a grievance be felt with regard to any instruction issued, representation may be made to supervision or higher authority by means of the grievance procedure, but in the first instance the instruction shall be obeyed.” Obviously then, you would also need to have a ‘Grievance Procedure’ in place too.

It must also be evident that Job Descriptions are not written in blood or cast in stone, as situations change all the time – so it would also be a good idea to have something like “the functions and responsibilities listed in the job description may be changed at any time, depending upon the operational requirements of the employer, and within the parameters of the post held by the employee.”

As usual though, all procedures, policies and controls and the changes that are made to them, must be made readily available to the staff.

The lesson to be learnt from this case though, is that you must have policies and procedures in place.

Next time we will start on a new case study.

 

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