February 2014 Testimonial Nikki Viljoen Standard Bank Small Enterprises Division developed a new set of offerings for the South African market in 2011/2012. These offerings included solutions for: •    Businesses in start-up phase •    Lifestyle businesses •    Growth Entrepreneurs An important component of each was helping to get the right information and know how to these businesses in a practical and cost effective manner. A process was followed by the team to identify potential solution providers for services of this nature. We selected Nikki Viljoen as our primary service provider to support practical business tools and know-how, including to support webinars that were being run on a regular basis. We also partnered with Nikki on business seminars to her extensive Small business networks as well as to new businesses joining Standard Bank. Nikki’s extensive knowledge, easy to use tips and tools have been a great success. The webinars have grown from strength to strength and customer feedback has been very positive. It is the practical, no-nonsense solutions that help entrepreneurs to manage real day to day challenges and legislation (like hiring and firing staff, registering your business, etc) that proved to be most valuable. Nikki’s no nonsense approach, profession work style, many years of experience and strong SME support networks were value adding over and above the specific work we contracted. Clive Pintusewitz CEO SMEfin Formerly Director of SME at Standard Bank of South Africa